Privacy Policy

1. Introduction

This Privacy Policy describes how Agroz (“Company,” “we,” “us,” or “our”) collects, uses, and discloses your information when you use our website, mobile applications, and other online services (collectively, the “Services”).

By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Use.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

2.1 Personal Information

Personal information is data that can be used to identify you directly or indirectly, such as:

• Name, email address, telephone number, and postal address
• User credentials (usernames and passwords)
• Profile information and preferences
• Payment and transaction information
• Communication history with us

2.2 Usage Information

Information about your interaction with our Services:

• Log data (IP address, browser type, operating system, referring/exit pages, date/time stamps)
• Device information (device ID, model, operating system)
• Location information (if permitted by your device settings)
• Cookies and similar tracking technologies
• App usage data and analytics

2.3 Information from Third Parties

We may receive information about you from other sources, including:

• Business partners
• Social media platforms when you connect your account
• Service providers
• Publicly available sources

3. How We Collect Information

3.1 Direct Collection

Information you provide when you:

• Create an account or profile
• Fill out forms or surveys
• Communicate with us
• Make purchases
• Participate in interactive features
• Submit user content

3.2 Automated Collection

We automatically collect certain information when you use our Services through:

• Cookies and similar technologies
• Web beacons and tracking pixels
• Analytics tools
• Mobile device SDKs and APIs

3.3 Mobile App Collection

When you use our mobile applications, we may collect:

• Device information (unique device identifiers, hardware model, operating system)
• Mobile network information
• Application usage data
• Location data (if enabled and permitted)
• Information from device sensors

4. How We Use Your Information

We use your information for various purposes, including to:

4.1 Provide and Maintain Services

• Operate and deliver the Services you request
• Process transactions and send related information
• Provide customer support and respond to inquiries
• Send administrative messages, updates, and security alerts

4.2 Improve and Develop Services

• Understand how users access and use our Services
• Evaluate and improve our Services, user experience, and marketing efforts
• Develop new products, services, features, and functionality
• Conduct research and analytics

4.3 Personalize Your Experience

• Provide customized content and recommendations
• Display personalized advertisements and offers
• Remember your preferences and settings
• Recognize you across different devices

4.4 Communicate with You

• Send promotional materials, special offers, and information about new products
• Deliver relevant content and advertisements
• Respond to your comments, questions, and requests
• Conduct surveys and collect feedback

4.5 Ensure Safety and Security

• Protect our Services, users, and the public
• Detect, investigate, and prevent fraudulent transactions and unauthorized access
• Monitor and analyze usage patterns and activities
• Enforce our terms, conditions, and policies

5. How We Share Your Information

We may share your information with the following categories of recipients:

5.1 Service Providers

Third-party vendors who provide services on our behalf, such as:

• Payment processors
• Customer support services
• Cloud hosting providers
• Analytics providers
• Marketing and advertising partners

5.2 Business Partners

Organizations with whom we partner to offer joint promotional offers or co-branded services.

5.3 Affiliates

Subsidiaries, parent companies, and other companies under common control with Agroz.

5.4 Legal Requirements

When required by law, subpoena, or other legal process, or to:

• Comply with legal obligations
• Protect our rights, privacy, safety, or property
• Protect the rights, privacy, safety, or property of our users or others
• Respond to requests from public and government authorities

5.5 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

6. Your Privacy Choices and Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Data Portability

You may request access to your personal information or receive a copy in a structured, commonly used, and machine-readable format.

6.2 Correction

You may request that we correct inaccurate or incomplete information about you.

6.3 Deletion

You may request that we delete your personal information in certain circumstances.

6.4 Restriction and Objection

You may request that we restrict the processing of your information or object to our processing of your information.

6.5 Consent Withdrawal

Where we rely on your consent, you have the right to withdraw consent at any time.

6.6 Communication Preferences

You can opt out of receiving promotional communications by:

• Following the instructions in those communications
• Updating your account settings
• Contacting us directly

6.7 Mobile App Settings

You can control certain data collection through your device settings, such as:

• Location services
• Push notifications
• Access to camera, photos, contacts, etc.

6.8 Do Not Track

Some browsers have a “Do Not Track” feature that signals to websites that you do not want to have your online activities tracked. Our Services do not currently respond to “Do Not Track” signals.

7. Children’s Privacy

Our Services are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

9. International Data Transfers

We may transfer your personal information to countries other than the one in which you live. We rely on legally-provided mechanisms to lawfully transfer data across borders, such as Standard Contractual Clauses or your consent.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11. Third-Party Services

Our Services may contain links to or integrations with third-party websites, apps, or services. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party services you access.

12. Cookies and Similar Technologies

12.1 What Are Cookies

Cookies are small data files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

12.2 How We Use Cookies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you interact with our Services
• Analyze usage patterns
• Enable certain functionality
• Provide personalized content and advertisements
• Measure the effectiveness of our marketing campaigns

12.3 Cookie Choices

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Privacy Policy on this page and updating the “Last Updated” date. In some cases, we may provide additional notice, such as sending you an email notification. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Agroz

• Email: [email protected]
• Address: [Agroz Physical Address]

Last Updated: [Current Date]

15. Additional Information for Specific Jurisdictions

15.1 California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising your rights

To exercise these rights, contact us using the information in the “Contact Us” section.

15.2 European Economic Area, United Kingdom, and Switzerland

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal information in accordance with the General Data Protection Regulation (GDPR) or equivalent laws. The legal bases we rely on for processing include:

• Contract performance
• Legitimate interests
• Legal compliance
• Consent

You have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or where an alleged infringement occurred.

15.3 Do Not Sell My Personal Information

Certain privacy laws give you the right to opt out of the “sale” of your personal information. While we do not sell your personal information in the traditional sense, we may share certain information with third parties for advertising and analytics purposes, which could be considered a “sale” under some privacy laws.

To opt out of such sharing, please contact us using the information in the “Contact Us” section.